Vi effektiviserar vår lagerhållning och gör en lagerflytt under veckorna 44, 45, 46, 47, 48 och 49. Därav ber vi er att ha förstående vid eventuella förseningar.

You have no items in your shopping cart.

Frequently asked questions

How do I return or exchange I be? 
In case of return , you must contact the PGM before returning any goods . Return transportation is at your responsibility and at his expense . Not in stock or on order can unfortunately not be returned. Return of dirty and / or use be not accepted.

What do I do if I have received the wrong item ? 
Have you received a wrong item sent to you or if the product is not in the expected order , please contact our customer service at kundtjanst@pgm.nu or phone 08-50162100 .

A product is out of stock at you - Will it in again and when? 
To know more precisely when an item is back stock again , contact customer service. You can order products not in stock . These are added as a backorder and shipped when they come back on the shelf .

Has my order been processed? 
If you are unsure that your order has gone through , there are several ways to control this.
1. When the order was placed , you should have received a page with the heading " Your order " .
2. 2. An order confirmation will be sent to your specified email address .
3. 3. You can view your order under "My Account " when you are logged in.

Can I change the delivery address after your order has been placed ? 
If we have not had time to ship your order, we always do our best to change the address . Send an email to our Customer kundtjanst@pgm.nu and type " Error shipping address " in the subject line. Then write your order number and the correct address in the email we will confirm your change when it is made.

Can I add / change items on my order already made ? 
If we have not had time to ship your order, we will do our best to adjust your order. After an order is approved , we can not add more products in the same purchase.

When will my order ? 
All orders received by us before 16:00 one working shipped the same day your warehouse for packing (prerequisite is that the goods are in stock ) . In Sweden , it takes 1-3 business days. For non- stocked products or ordering products delivery time is about 7-10 business days.

I forgot my password , what do I do ?
If you forgot your password, it is easy to get a new one . Just click on the " My Account " at the top right corner of the homepage and then " Login". You will see the text "Forgot Password" . Click on the text and fill in your email address . A new password will be sent to your email instantly!

How do I get my own account?
It's really easy! Just click on the " My Account " at the top right corner of the homepage and then " Register" and fill in the required information.
Do not see the link " Register" ? Then it may be that it is turned off in your web store. Contact Customer Service for more information.

How much are the shipping costs ?
Shipment is governed by the weight of the shopping and the number of parcels. We ship with Posten DPD Business 16.00 .
The shipping fee is billed along with your ordered goods

Dimensions and weight: length 1.5 m, width 0.7 m, height 1.15 m . Parcels longer than 1.2 m , a fee of 116 SEK excl . VAT .
Shipping calculated with 280kg / m³.
All prices are excl. VAT .
Addressing to the PO Box address additional fee 50 SEK .

Below shows the freight rates per package:

KG*
PRICE
0-1
102 SEK
1-3
118 SEK
3-5
144 SEK
5-10
169 SEK
10-15
186 SEK
15-20
206 SEK
20-25
220 SEK
25-30
234 SEK
30-35
249 SEK
Pall
1283 SEK
1/2Pall
1026 SEK

* Verklig eller volymberäknad vikt. 

* Actual weight or weight calculated by volume .